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Featured Questions

What precautions are taken during delivery, due to Covid-19?

We are currently offering contactless delivery for our extra large plants in the San Francisco Bay Area and Southern California. Choose your delivery date and time at check out, and our team will deliver your plants to your front door. Should you need additional assistance, simply let us know before your delivery by emailing hello@leonandgeorge.com.

What is the status of my order?

You can check your order’s status by heading to My Account and selecting the correct order. You can also find more information in the confirmation email receipt sent to you at the time of your order. If you did not receive a confirmation email, check your spam folder or contact us at hello@leonandgeorge.com. We’re happy to help!

What is your 45-day guarantee all about?

We want to assure you that anyone can be a successful plant owner. Our plants are all easy to care for and come with foolproof care instructions. It takes a little practice to develop a green thumb, but if the plant dies within your first 45 days, we'll replace it!

> Read through our return policy to see how it works.

Why didn't I receive my order confirmation email?

Don't panic! Your order is probably in the works and will be confirmed shortly. Double check your spam folder. The email confirmation is sent from orders@leonandgeorge.com

If you have any questions or concerns about your selections, you can always contact us at hello@leonandgeorge.com and we can resend your confirmation email. In the meantime, check out these delightful plant puns from our friends at Thought Catalog.

Do you sell the plants without the pots?

We don't offer this option at this time.

What is Léon & George, and how does it work?

Léon & George delivers healthy and beautiful indoor plants to your door—already potted, styled, and ready for their closeup. Every delivery also includes a 45-day guarantee and lifetime plant care support to keep your leafy friends happy and healthy. Customers can choose the size and variety of plant as well as specify the pot color and styling, or keep things simple and take a recommendation from one of our stylists.

What if I travel somewhere – will my indoor plants die?

Not necessarily, especially if you plan ahead a bit. If you're going away for a week or less, there should be no problem if you soak the soil in advance. And if you're going away for longer check out our blog post or send us an email at hello@leonandgeorge.com and we'll give you instructions for prepping your plant for the long haul.

Your plants look so perfect in the pictures… Are they real?!

Yes! Our plants are 100% real, which means that they'll need a little TLC to keep growing. But thanks to our plant care and design team, they'll be styled, nurtured, and primed for life indoors before they arrive at your door. And we promise, if you're kind to your plants, they'll return the favor! Learn about the health benefits of spending time around plants.

Can I send a plant as a gift? How does that work?

We're a little biased, but we think plants make the perfect gift. Start by selecting the delivery location at the top of any Léon & George webpage. That way, you'll see exactly which plants are available. After you pick out a plant, simply fill in the recipient's address for shipping. You can even add a personal note for them at checkout, and we'll include it with their delivery. White-glove deliveries (for large and extra large plants only) can be scheduled at checkout. In this case, be sure to let the recipient know to be home during the delivery window.

What's included with the plant when it's delivered as a gift?

Every gift order includes the plant and pot set, simple care instructions to keep the plant happy and healthy. Gift orders are also covered under our 45-day guarantee and our Plant Doctor program, which means the recipient can call us anytime for plant care support. Being a new plant parent can have its ups and downs, but we make sure our plants are simple to care for and easy to love!

Simple to care for, easy to love

Find your perfect plant.

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