We take extra precautions to make sure your order arrives in the best condition. This includes monitoring weather conditions, adding extra layers of protection to packages, and minimizing potential exposure to extreme cold.
Orders shipping to the East Coast may be held to ship on Mondays and Tuesdays to ensure the shortest transit time possible. In cases of extreme weather, we may hold your order until conditions improve. In these cases, you will be notified of the delay and the new projected ship date. Our 45 Day Guarantee is here for you and damages sustained by cold weather during transit or delivery will be promptly addressed by our team.