Orders & Shipping

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What precautions are taken during delivery, due to Covid-19?
How long will my preorder item(s) take to ship?
When can I expect to receive my plants?
What is the status of my order?
What can I do if UPS Tracking says that my package is delivered, but I don't have my package?
How much does shipping cost?
My building requires a certificate of insurance (COI) for any delivery, do you provide that document?
Where do you deliver? What if my city is not listed?
The status of my shipment is “out for delivery.” When will I receive my package?
Why didn't I receive my order confirmation email?
What times do you deliver? What if I need a delivery outside of these times?
Do you ship to Hawaii?
Can you ship to a P.O. Box?
Do you work with businesses?
Shipping is taking longer than expected, will my plant survive?


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