Orders & Shipping

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What can I do if UPS Tracking says that my package is delivered, but I don't have my package?
Why didn't I receive my order confirmation email?
What times do you deliver? What if I need a delivery outside of these times?
Can you ship to a P.O. Box?
My building requires a certificate of insurance (COI) for any delivery, do you provide that document?
Where do you deliver? What if my city is not listed?
Do you work with businesses?
The status of my shipment is “out for delivery.” When will I receive my package?
Shipping is taking longer than expected, will my plant survive?


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